FAQs

What kind of jewellery do you have?

We are Pakistan’s first artificial jewellery brand and we make the most exquisite artificial jewellery for women possessing any taste and style, we have something for everyone.

What variety of jewellery do you have?

We have almost all variety of jewellery, which includes Bracelets, Earrings, Finger Rings, Necklace Sets, Anklets, Nose Rings, and much more.

What are your standard delivery charges?

We are offering Free Delivery all over Pakistan

Can I order through the website only?

No, you also Inbox us on Facebook/Instagram/WhatsApp with your address and contact number to confirm your order.

What are the available payment options?

We accept payments via cash on delivery. If you want to pay online, we accept jazz cash, easy paisa, credit and debit cards.

How does the cash-on-delivery mode work?

Only customers in Pakistan can avail our cash-on-delivery service. It is only when the order arrives at your doorstep that you make the payment. Please make sure you have the exact amount of cash on you because our delivery agents do not carry any change.

What is your delivery time?

Delivery time across Pakistan is 2-6 working days.

Can i change or cancel my order?

You may modify or cancel your order within three hours of placing it. After that your order won't be cancelled.

What should I expect to happen once I place an online order?

As soon as you place an order, you will receive a confirmation from us, via phone call or email, within the following 24 hours (your order number will be included).

Is there any special tip for maintaining the jewelery ?

To prolong the life of your jewelry, our customers are recommended to keep it wrapped in a piece of soft cloth or tissue. Avoiding jewelry contact with water and perfume spray will also help prolong its life.

Where is your store located?

We Don't have any Physical Outlet yet. We are Selling online

How do I track my order?

You can track your order through the confirmation e-mail or Through our Website option Track Order. Click on ‘track order’ and enter your order number to see the status of your order.

What is the refund and exchange policy?

Please note that we do not offer full refunds, once a product has been purchased. If, for some reason, you do not like your order, you can return it and get a 30% refund of the price. Alternatively, you can exchange the product for 50% of the price.

But if the Product is Broken or any other Mistake from our end then you will get 100% Refund or you can Return your order.